MSBA-HTM Speaker Series - Future of Hospitality Workforce in Southern VA Summit

Since 2012, Starlette Johnson has served as a consultant to the hospitality and entertainment industries, through SBJ Advisory Group, LLC, working with both public and private companies. In March 2023, Starlette was appointed to the board of Rocky Mountain Chocolate Factory (NASDAQ: RMCF) and serves as the Chair of the Risk & Security Committee, and as member of the Audit and Governance Committees.  Starlette has also served on the board of Jack’s Family Restaurants since October of 2019, after the acquisition of the company by AEA Partners, and currently serves on the Audit and Marketing Committees. From September 2012 (post its IPO) through February 2023, she served as a member of the Audit Committee, as Chair of the Nominating/Governance Committee and as Chair of the Compensation Committee for Chuy’s Inc., a full-service casual Mexican chain.   From March 2021 thru May 2023, she also served on the board of ARKO Corp. (NASDAQ: ARKO), the sixth largest convenience store chain in the United States, and as Chair of the Nominating/Governance Committee and as a member of the Audit and Compensation Committees.  Starlette served as Chair of the Board for privately-held SusieCakes, a classic desserts bakery based in Southern California from December 2014 through December 2020. She also served as a member of the Board and Chair of the Audit Committee of Bojangles’ Famous Chicken ‘n Biscuits from March 2016 until the completion of its go-private transaction in January 2019. From May 2008 through November 2013, Starlette was a member of the Board of Directors’, Audit Committee and chair of the Nominating/Governance Committee, for Tuesday Morning, Inc. (NASDAQ: TUES), a leading national closeout retailer. 

From January 2019 (following the acquisition of Lucky Strike Entertainment Group by Wellspring Capital Management) through October 2020, Starlette served as a board member and as Interim President of the Company, reporting directly to the board. From June 2006 to September 2010, Starlette served both on the Board of Directors and as President and Chief Operating Officer of Dave & Buster’s, Inc.  She joined the company as Chief Strategic Officer with responsibilities for Human Resources, Marketing and Development. She assumed the role of President/COO in April of 2007, and led the Company’s Human Resources/Training, Sales, Amusements, and Strategic Initiatives departments in addition to Operations.

Prior to joining Dave & Buster’s, Starlette was Executive Vice President and Chief Strategic Officer for Brinker International (NYSE: EAT), the parent company of Chili’s. She joined Brinker in 1995 as Director of Planning and assumed the role of Chief Strategic Officer in May 2001. After departing Brinker in November of 2004, Starlette served for 18 months as an industry consultant to both public and private companies assisting in the development of their long-term strategic plans.  She began her hospitality career as a director of finance for PepsiCo's KFC Division.

Starlette received an MBA from Duke University, and a B.S. in Finance from Virginia Tech. She recently concluded a 2-year term as the Chairman of the Virginia Tech Foundation. Prior to her Chair position, Starlette was a member of the VTF Investment Committee from 2017-2021. In July 2023 she also was appointed as a Trustee of Averett College in her home-town of Danville, Virginia.

Dr. Tiffany McKillip Franks became the President of Averett University on July 1, 2008, and she  is the first woman to hold the post since the University’s founding in 1859. During her tenure, the University has realized record enrollments in the traditional undergraduate program and has completed its first comprehensive capital campaign with the second campaign underway — securing almost $40 million, including $5.3 million for a significant expansion in the health sciences and over $15 million for major facilities improvements, including the new Schoolfield House Booksellers, the Galesi Family Student Success Center, Averett Central, the Violet T. Frith Fine Arts Center, the Frank R. Campbell Stadium, and the renovation of the University’s historic Main Hall. In addition, the University opened its Riverview Campus in Danville’s River District.

New academic programs have been launched for undergraduates in nursing and criminal justice and new graduate programs have been launched in criminal justice administration and leadership, applied data analytics, education, and nursing; and new intercollegiate athletics programs have been added in men’s and women’s lacrosse, wrestling and esports. A Center for Community Engagement and Career Competitiveness has been established linking the University to the surrounding region in ways that improve student’s lives as well as the surrounding community.

With more than 30 years of senior-level administrative experience in higher education that began when she was 23 as a dean of students, Franks’ leadership style and problem-solving expertise have led her through executive positions in admissions, financial aid, student life, marketing and communications, public relations, and fundraising. Prior to taking the helm at Averett, she served as the Executive Vice President at Greensboro College in North Carolina. Franks earned a Bachelor of Arts degree from Ohio Dominican University; a Master of Science degree in Education from The Ohio State University; and a doctorate in Higher Education Management from the University of Pennsylvania. She is married to Joe Franks who is a high school teacher, head men’s and women’s golf coach at Grimsley High School, and the assistant director of the North Carolina Coaches Association.

City Manager Ken Larking began work for the City of Danville in March 2013 as Deputy City Manager. In December 2015, he served as interim City Manager until April 5, 2016, at which time he was appointed City Manager. He began his local government career as the Budget and Performance Manager for the City of Hickory, North Carolina, from April 1999 to January 2003 before serving as Town Manager of Yadkinville, North Carolina, from January 2003 to February 2010. He subsequently served as Assistant County Manager of Moore County, North Carolina, from February 2010 to March 2013. Mr. Larking received his B.A. and M.P.A. from Appalachian State University in 1995 and 1999, respectively. 

Eric Terry joined the Virginia Restaurant, Lodging, and Travel Association (VRLTA) in 2014, bringing over three decades of hospitality experience to the organization. Representing a membership of over 1,800 across the Commonwealth, VRLTA has represented Virginia’s restaurants, hotels, and travel attractions for nearly 80 years. As President, Eric steers strategic initiatives for the Association and leads advocacy efforts before the Virginia General Assembly and Congress on both state and national issues and successfully persuading state legislators to allocate $250 million in federal stimulus funds for industry relief during the COVID–19 pandemic. Prior to joining VRLTA, Eric found business success in the entertainment, hotel, casino resort, and events industries. Held positions include senior positions with Redstone Companies Hospitality, Benchmark Hospitality, and Malibu Entertainment Worldwide, Inc. He also served as President of Xelerate Group, a marketing agency he launched in 2002. The enterprise saw significant growth under his leadership, expanding at an annual rate of over 60 percent during his five years at the helm, and became recognized as a force in national events marketing, sponsorship partnering, media buying, and celebrity appearances. Some of the partnerships he helped facilitate include NASCAR, Chuck Norris (World Combat League), The Food Network, and Indy Racing League. Eric has also worked for Hollywood Casino Corporation/Pratt Hotel Corporation, Bristol Hotels, Marriott Hotels and Resorts, and Busch Gardens Williamsburg over the course of his career. In 2020, Eric was recognized in Virginia Business Magazine as one of the “Top 500 Power List in Hospitality/Tourism,” and was named one of “Virginia’s Heavy Hitters” by the same publication in 2023. Eric is a former board member of the American Hotel and Lodging Association (AHLA), a past Chairman of the International Society of Hospitality Associations (ISHA) and is a former president and vice president of the Crowne Plaza Marketing Association. He graduated from the Hospitality and Tourism Management School at Virginia Tech and is also an Advisory Board Member of the Virginia Tech Hospitality & Tourism Management Department.

Bob has had a passion for the service industry that was instilled at an early age. That passion grew as he sold all he had to go to school in Switzerland and study in the Burgundy wine villages of France. Over 30 years later, with stints from working in D.C. convention hotels, Aspen resorts, to small boutique guest ranches in Colorado. He has championed the message of having fun and the mantra of creating a memory for guests and more importantly for those that worked with him. By understanding both the operational and ownership levels, he can implement strategies to match the overall vision and goals of the asset, company, and investors. This is done with the experience working with private equity groups, developers, family asset investors, national brands, and local municipalities.

As Vice President with Marshall/TPG Hotels and Resorts, Parks Hospitality, and Chesterfield Hotels, he was able to help grow, enhance, and develop strategies toward profitability and reputation recognition for the company and the owners of the assets. His hotels have garnered many accolades ranging from top 1% of the brand in operations and guest recognition, to his independent hotels being recognized in publications as the best of the best for hotels or food and beverage operations in the country. The growing trend of merging management companies has now led Bob to a glaring need for owners. The timing was right for him to move into helping fill that need for individual owners in having a resident expert to watch over their interests and help them with their development goals. This assures owners that their investments have individual focus and that clear communications are facilitated between the operator and owner. The current hospitality canvas creates a time that the slightest deviation from the asset focus can cause reprehensible damage to profits and reputation to the hotel or restaurant. Bob is now setting up owners with successful strategies to protect, and grow their investments through asset managing their hospitality and non-hospitality holdings. His independent asset work has now been combined with adding the successful hospitality and real estate team at Murphy Asset Management.

Prior to Murphy and his operational V.P. roles, Bob worked for as an award winning full service and boutique General Manager. Bob has dual degrees in hospitality from both Virginia Tech and Caesar Ritz College in Le Bouveret, Switzerland. He currently serves as Chairman for the Virginia Tech Pamplin Business College’s Hospitality and Tourism Management school advisory board.

Youshique Gilbert is a highly accomplished professional with a diverse background in gaming and Human Resources. Originally from the Bahamas, Youshique has over 13 years of experience in the gaming industry, making significant contributions to renowned companies such as Kerzner International, Walt Disney Company, Royal Caribbean Group, and Boyd Gaming.

Youshique's journey began after completing the Human Resources Management Program at the University of Miami, where he gained a solid foundation in HR practices and principles. With a passion for the hospitality industry, Youshique is currently pursuing a degree in Hospitality Management at Averett University, further enhancing his expertise in the field.

Currently serving as the Director of Human Resources at Caesars Virginia, Youshique plays a pivotal role in overseeing the HR operations, implementing strategic initiatives, and fostering a positive work culture. His extensive experience in talent acquisition, employee development, and employee relations has made him an invaluable asset to the organization. Youshique's commitment to excellence and his ability to build strong relationships have been instrumental in driving organizational success. With a thorough understanding of the gaming industry and a passion for providing exceptional guest experiences, Youshique continues to make significant strides in his professional journey.

Outside of work, Youshique enjoys exploring new gaming trends, staying updated with industry developments, and actively participating in professional networking events. His dedication to continuous learning and personal growth underscores his commitment to excel in his career and make a lasting impact in the gaming and hospitality sectors.

In 2001, Paul founded Retro Hospitality, a Richmond based hotel consulting and management firm. Over the past twelve years, Retro has been involved in many historic, adaptive reuse projects that have been converted into some of the most distinguished hotel and culinary destinations in Virginia.

Paul recently served a Chairman of the Shenandoah Valley Region for the VRLTA, is a current distinguished member of the Stabe Board of Directors for the VRLTA, and the present Chairman of the VRLTA Foundation, a 501 © 3 that supports hospitality education across the state. Additionally, Mr. Cooper serves as a Board Member for the Richmond Region Tourism TID (Tourism Improvement District) Governance Committee and as a member of the Hospitality Management Program Board of Directs at the Virginia State University.

Named the Virginia Hotelier of the Year for 2020, Paul and Retro Hospitality are very involved with several volunteer hospitality and tourism initiatives focused on education, including ProStart Program, a nationwide, two-year high school culinary program that reaches nearly 150,000 students and Mercy Chefs, a global non-profit and humanitarian relief organization.

Additionally, Retro Hospitality offers an annual summer internships program to select hospitality management students at its hotel properties and at the corporate offices. Paul and his team also fund and sponsor the Tetro Hospitality Scholarship which is awarded annually to Richmond Metro Area high school seniors who plan to study at a two-year or four-year college/university or post-secondary school that specializes in culinary arts or hospitality management. 

As the Resort Director at Virginia International Raceway, Emily Ferk brings a wealth of experience in operations, customer service, hospitality, and real estate to her role. Her previous positions at Dunkin' Brands, Albertsons, and Century 21 have prepared her to oversee the Resort's diverse operations, including Group & Corporate Sales and food & beverage services. A Virginia native and Virginia Tech graduate, Emily is passionate about delivering outstanding service to all guests.

Catherine Fox is a recognized leader in tourism and travel marketing, destination development, and tourism brand activation. Before joining Eddy Alexander Catherine served as Vice President of Destination Development for Visit Virginia’s Blue Ridge, a five-locality regional destination management and marketing organization. During her tenure, Catherine is credited with increasing group tours to the region by 50%, increasing media coverage of the region by 65%, obtaining a silver-level ride center designation from the International Mountain Bicycling Association, was the regional logistics liaison for the inaugural 2021 and 2022 Carilion Clinic IRONMAN 70.3 Virgnia’s Blue Ridge as a national and international event in the region. She also spearheaded the ARPA (American Rescue Plan Act) Tourism Recovery planning for the region ($890,000), she lead the regional wayfinding project along with a leverage grant from the Community Foundation ($50,000 per locality with a $25,000 locality leverage amount totaling – $375,000) and received the Virginia Tourism Corporation Drive 2.0 grant for $10,000. All economically benefiting the region.

Over the course of her esteemed 33-year career, Catherine has been heavily involved in external public relations, local media relations, government relations, visitor attraction, company and tourism asset recruitment, strategic planning, stakeholder engagement, customer service excellence training, and more.

Corrie Bobe (pronounced bo-bay) joined the Danville Office of Economic Development and Tourism in November 2009. In her current role as Director, Bobe is responsible for leading the organization’s mission to improve the economic health and quality of life of the city of Danville through the creation and retention of jobs, building of local wealth, and increasing the tax base. Prior to this position, Bobe served as Assistant Director and led redevelopment efforts within Danville’s award-winning River District. She also serves as staff to the Industrial Development Authority of Danville, Virginia, the Danville Pittsylvania Regional Industrial Facility Authority and the Staunton River Regional Industrial Facility Authority. 

Bobe is a member of the West Piedmont Workforce Investment Board, member of the Virginia Economic Developers Association where she serves as co-chair of the Downtown Special Interests Group, member of the International Economic Development Council, Secretary of the Dan River Business Development Center Board of Directors, Chair of Southern Virginia Regional Alliance, Executive Director of the Danville Community Development Entity, board member of the Danville Area Development Foundation, board member of Danville Industrial Development, Incorporated, and Executive Director of the Key to Danville Foundation. 

Bobe is a native of Danville, Virginia and graduated from Virginia Tech with a Bachelor of Science degree in Marketing Management. She is also a graduate of the University of Oklahoma’s Economic Development Institute and the Danville Pittsylvania County Chamber of Commerce’s Leadership Southside program. Bobe has been named to the Virginia 500 Power List by Virginia Business Magazine for three consecutive years.

A skilled connecter, Lisa Meriwether enjoys bringing people and projects together. Having spent more than 40 years in hospitality, sales, and tourism, she knows how to align resources to make projects and events – from the smallest conferences to the largest conventions – memorable for all involved. Lisa’s collaborative spirit enables her to bring hotel properties, attractions, and tourism partners to the table with meeting planners to craft experiences that highlight the best that the region has to offer.

Lisa’s professional background includes key sales positions with major hotel chains and luxury properties such as the AAA Five Diamond and Forbes Five Star Jefferson Hotel in Richmond. She also previously held the position of vice president of tourism for the Lynchburg Regional Convention & Visitors Bureau and as the tourism sales manager for the Office of Economic Development & Tourism for the City of Lynchburg, Virginia.

Recognized as a respected leader in her field, Lisa’s dedication to the travel industry includes serving as president of the Virginia Association of Convention & Visitors Bureau; president of the board of directors for Meeting Professionals International, Virginia Chapter; and on select committees for the Virginia Tourism Corporation and Virginia Hospitality and Travel Association. Lisa has also been honored for her contributions by the YWCA of Central Virginia as their Professional Woman of the Year in Business. She has been honored by Meeting Professionals International, Virginia Chapter with the Cecil H. Bailey, CMP Mentoring Award for exhibiting the highest commitment to influencing the life of another member, demonstrating commitment as a confidant and trusted advisor to individuals in the meeting industry while supporting their professional development and with the Meeting Industry Leadership Award which recognizes sustained commitment and substantial contributions to the meetings and events industry. In December 2023, she was awarded Associate Member of the Year by the Virginia Society of Association Executives and in July 2024 was appointed by Governor Glen Youngkin to serve a six-year term as a member of the Virginia Tourism Authority’s Board of Directors.

Born and raised in Central Virginia, Lisa stays on the go, enjoying travel, restaurants, and live music and theatre and loves to share her home with rescue pets. She has a son, Locke Meriwether, who is a 2020 graduate of Virginia Tech and a 2024 graduate of LECOM School of Dentistry.

Dr. Kristin Lamoureux is an accomplished hospitality and tourism professional with over 25 years of experience as an educator, researcher and consultant in tourism, ecotourism, adventure tourism, tourism development, destination management and marketing, hospitality management, marketing, strategic planning and research. 

Most recently, she serves as the Director of the MSBA-HTM Graduate program and a Collegiate Professor of Tourism and Hospitality Management at Virginia Tech University. Prior to VT, she served as the Associate Dean of the Jonathan M. Tisch Center for Hospitality and Tourism at New York University.  Prior to NYU, Dr. Lamoureux was the Executive Director of the International Institute of Tourism Studies (IITS).

Her primary focus areas include indigenous tourism development,  tourism development, sustainable tourism, tourism and hospitality workforce development, policy and infrastructure intervention, economic development, culture-heritage tourism, accreditation, destination management, public private partnerships, animal welfare and tourism and rural or community tourism development.

Dr. Lamoureux has an A.S. from La Universidad Catolica del Ecuador, a B.S. from Johnson and Wales University in Rhode Island, a Master of Tourism Administration and a Ph.D. in Business Administration with a focus on Strategic Management and Public Policy from The George Washington University in Washington, DC. She is a native-born English speaker and is fluent in written and spoken Spanish.

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Division of Workforce Services
Regional Center for Advanced Technology & Training

A native of Chatham, Virginia, Jessica Dalton's journey in education and leadership has been marked by excellence and innovation. Raised in Pittsylvania County, she has been a trailblazer in her academic and professional pursuits. As a graduate of Hargrave Military Academy, she not only received an outstanding education but also made history as the first female graduate appointed to the Hargrave Military Academy Board of Trustees.

Jessica S. Dalton continued to excel academically, earning a Bachelor of Science degree in Biological Sciences from Virginia Tech, with minors in Psychology and Chemistry. Her passion for education led her to pursue a Masters in Educational Leadership from the University of Lynchburg.

Beginning her career as a dedicated teacher at Dan River High School in the Science Department, Mrs. Dalton imparted knowledge and inspired students in subjects such as Biology, Environmental Science, and Anatomy. Her leadership potential was quickly recognized, and in 2008, she transitioned to the administrative team at Chatham High School as an Assistant Principal and Athletic Director.

In 2018, Jessica S. Dalton assumed the role of Principal at the Pittsylvania Career and Technical Center, where she has made significant contributions to career-focused education. Her dedication to advancing career and technical education extends beyond the local level, as she has served as the State Secretary for the Virginia Association of Career and Technical Education and as a member of the Region VI Directors of Career and Technical Education.

In July, Jessica accepted a new position as Vice President of Workforce Services for Danville Community College. Jessica is currently working on her PhD from Old Dominion University in Workforce Leadership with a concentration in Career and Technical Education. 

Furthermore, Jessica Dalton's commitment to fostering collaboration between education and industry is evidenced by her involvement in numerous Regional Economic Development work committees and advisory boards. By cultivating partnerships with local industry partners, Mrs. Dalton has played a pivotal role in ensuring that students are equipped with the skills necessary to thrive in today's workforce.

Leading the charge in the development of the Hospitality Management and Tourism program, and elevating Hospitality Leadership in our region is Thomas Perugini. Thomas comes to Averett from Jupiter Florida with over thirty-five years of leadership experience in the hospitality industry. He has worked for some of the finest hotels and resorts in South Florida including the Ocean Reef Club, the Breakers Resort, Hilton, and Marriott. Thomas also has over seven years of teaching and program development experience in both Hospitality Management and Culinary Management. He has his MBA, MHM, and is ABD in his doctoral program in Organizational Leadership. With his combined industry experience and educational background Thomas brings a well-balanced skill set to Averett for the development and launch of this exciting new program.

Jai joined VRLTA from James Madison University where she served as a Visiting Lecturer.  She has over 15 years of hospitality experience. At JMU, Jai taught classes in hospitality and tourism (entrepreneurship, marketing, ethics, etc.) while also serving as the JMU’s student Club Managers Association of America faculty advisor and an Entrepreneurship Faculty Fellow with the Gilliam Center for Entrepreneurship.  Prior to joining JMU, Jai worked for hospitality organizations in Texas and founded a nonprofit in Texas while completing her graduate education at Texas A&M University.  Jai is a triple Aggie with a Bachelors in Sociology, Masters in Youth Development, and will soon complete her PhD in Recreation, Park, and Tourism Sciences.  Her dissertation research focused on hospitality consumer’s food waste. In her free time, Jai enjoys spending time with her wife, their 4 dogs, and learning about Virginia.She is passionate about CTE and works with many partners across the Region, State, and Nation to transform education and ensure we have a skilled workforce.  She serves on numerous committees and has implemented new programs at PCTC including Precision Machining, Electrical Automation and Robotics, Mechanical Automation and Robotics, Welding, STEM Academy, Elementary STEM Program, Cybersecurity Systems Technology, and Computer Network Hardware Operations with plans for additional expansions.  In addition, she has been a key member of the planning committee for the Go Virginia Initiative that will increase opportunities in Advanced Manufacturing and Information Technology.  She served as the coordinator for the Go-Tec Career Connections labs that were introduced to middle schools and serves on the Career Expo Planning Committee along with many others.  She has served in numerous leadership roles including Past-President of the Region VI Career and Technical Education Administrators, Region VI Representative, President-Elect, President, and Past President of State Board for VACTEA.  She has also presented at conferences across the country to share the vision and passion of “Innovation, Opportunity, and Excellence” in Pittsylvania County Schools. Mrs. Rigney and her team host tours of the divisions innovative CTE programs to potential students, parents, community members, business and industry partners, higher education institutions, economic development prospects, and others from all the country both nationally and internationally. 

Mrs. Rigney has been recognized on several occasions for her leadership roles and passion for Career and Technical Education. She was recognized in New Orleans in December 2021 as one of three finalists in the country for the 2021 Trade and Industrial Education Lifetime Achievement Award. In addition, she was named the 2022 Virginia Association of Career and Technical Education Administrator of the Year.

Dr. Gwyndolyn Stone is a Danville native.  I received my Bachelor's Degree from the University of North Carolina at Greensboro, my MBA from Averett University, and my doctorate from Virginia State University.  I have worked for Danville Public Schools for 13 years, mainly as a passionate Business Education Teacher, enthusiastically fueling students' critical thinking ability and creating engaging learning opportunities.  Additionally, I served as the Work-Based Learning Coordinator, and this year, I was promoted to the Career and Education Director. Embarking in this new role enables me to implement and support programs and teams.  My proudest accomplishment is being the parent of three children: my daughter is a Senior at Hampton University, and my two sons are successful DPS students in the 11th-grade Academy of Engineering and Technology program and a 6th-grade Middle School Student.

Simon is the founder of NatureScapes, an organization dedicated to enhancing the long-term sustainability of natural land-&-seascapes as well as the people, places and cultures connected to them --- through tourism. For the last 20+ years Simon has helped plan and develop immersive and engaging tourism experiences and destinations around the world. Most recently this includes the UPLIFT tourism program that provides a comprehensive suite of tools, trainings, professional development and mentoring to rural tourism practitioners in North Carolina. He has a Masters of Tourism Administration from The George Washington University School of Business.  

Danielle Fitz-Hugh is a native of Scottsville, VA where she graduated from Piedmont Virginia Community College and earned her B.A in Business Administration from Averett University. She lives in Chesterfield, VA with her husband, George and son, William. They have two adult children, Alexander and Mercedes and one grandson D.J.

Before becoming a tourism professional, Danielle spent twenty years, leading Chambers of Commerce in three communities throughout Virginia: Charlottesville, Petersburg and Chesterfield respectively. Danielle began her professional career working in the financial industry and spent a decade managing hotels in Central Virginia.

Danielle was appointed to Vice President of Community Relations at Richmond Region Tourism in 2023. She earned her Institute of Organizational Management (IOM) from the U.S. Chamber of Commerce. She serves on the boards of Inunison, Chesterfield Economic Development Authority and Virginia Restaurant, Lodging and Travel Association along with several youth sports groups.

As Cnect’s Chief Revenue Officer, Andre has spent his entire career leading global talent acquisition teams for companies like ExactTarget/Salesforce and then serving as a senior Customer Success and Professional Services leader for recruiting technology companies Jobvite and SilkRoad Technology before joining Cnect. As an accomplished global speaker, author and industry expert on best practices and best of breed programs in talent acquisition, Andre has been a featured speaker across SourceCon, SHRM, DisruptHR, BrightTalk, HR Daily, Talent Board, SRSC and more. Andre's senior leadership experience has contributed to his past three SaaS companies' successful exits starting with Salesforce's $2.5B acquisition of ExactTarget and then followed by Jobvite's $200M acquisition by K1 and most recently Highbar/SilkRoad's acquisition of Entelo